Technical Support

Give Us A Call

We understand when things go wrong, you need to speak to someone. Should you experience any technical difficulties, call us on 0l6l 286 8750 and ask for the ‘Helpdesk’.

You will be connected to a trained technical representative who will clarify the problem, identify the most relevant options for you to try and resolve the problem as fast and effectively as possible. If our suggestions don’t resolve the issue, then we can arrange for a field service engineer to attend site, investigate and rectify the problem.

We know your time is precious and delays in production can be costly. lf you ‘just need an Engineer’, let us know straight away and we will prioritise that visit for you.

We aim to be on site by the next working day wherever possible, and many times achieve same day assistance.

Drop Us An Email

If you just need some technical information, clarification of something an update or to book a non-urgent visit, please email our ‘helpdesk’ using help@mds.org.uk. Once again, a technically trained representative will respond as soon as possible to your enquiry.

Fax Us

Alternatively you can send us a fax for anything you need. However, wherever possible, we aim to reduce the impact on our environment by reducing the amount of paper we use. If you wish to fax any information to us, please call for our fax number.

Download our Service & Spares Brochure

metal detector service

What We Can Do For You


Our field service engineers receive manufacturer training, advanced and extensive in-house technical training and are competent across ALL makes and models of metal detectors, providing you a fast effective service.

Registered Company No.05894215 Registered in England and Wales – VAT Reg No: 887097758