Customer Survey

Please could you complete the form below and then press “submit” to send your responses to MDS.

Many thanks for your feedback.

Customer Survey

Sales Related Questions

Using the scale below, how satisfied would you say you are with our Sales team? *

+2 totally satisfied

+1 satisfied

0 neither satisfied nor dissatisfied

-1 dissatisfied

-2 Totally dissatisfied

Using the scale below, please rate if your communication with our Sales team met your expectations? *

+2 totally satisfied

+1 satisfied

0 neither satisfied nor dissatisfied

-1 dissatisfied

-2 Totally dissatisfied

Using the scale below, please say how well the products purchased met your requirements? *

+2 totally satisfied

+1 satisfied

0 neither satisfied nor dissatisfied

-1 dissatisfied

-2 Totally dissatisfied

Please write any additional comments about your sales experience here (optional):

Service Related Questions

Using the scale below, how satisfied would you say you are with our Service Dept team? *

+2 totally satisfied

+1 satisfied

0 neither satisfied nor dissatisfied

-1 dissatisfied

-2 Totally dissatisfied

Using the scale below, please say if attending field service engineers assisted and performed to your expectations? *

+2 totally satisfied

+1 satisfied

0 neither satisfied nor dissatisfied

-1 dissatisfied

-2 Totally dissatisfied

Using the scale below, have service and maintenance matters been resolved to your satisfaction as required? *

+2 totally satisfied

+1 satisfied

0 neither satisfied nor dissatisfied

-1 dissatisfied

-2 Totally dissatisfied

Please write any additional comments about your service experience here (optional):

Admin Related Questions

Using the scale below, how satisfied would you say you are with our Admin dept team? *

+2 totally satisfied

+1 satisfied

0 neither satisfied nor dissatisfied

-1 dissatisfied

-2 Totally dissatisfied

Using the scale below, have you found our Admin team easy to contact and helpful with your enquiries? *

+2 totally satisfied

+1 satisfied

0 neither satisfied nor dissatisfied

-1 dissatisfied

-2 Totally dissatisfied

Using the scale below, please rate if orders and requests been processed in a timely manner and to your satisfaction? *

+2 totally satisfied

+1 satisfied

0 neither satisfied nor dissatisfied

-1 dissatisfied

-2 Totally dissatisfied

Please write any additional comments about your admin experience here (optional):

Final Comments & Your Details

If you have any final comments then please add them here (optional)

Your Name *

Would you like us to contact you to discuss any concerns you may have? *

Yes

No

Your Company

Your Position in the Company

Your Contact Phone Number *

Your Contact Email Address

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